Legal

Privacy Policy

Effective Date & Last Updated: July 29, 2026

Introduction

Welcome to IntroPedia Educational Services ('IntroPedia', 'Company', 'We', 'Us', or 'Our'). This Privacy Policy explains how we collect, use, store, disclose, and protect your personal information when you access or use https://www.intropedia.in. By using our Platform, you acknowledge that you have read and agree to this Privacy Policy.

1. Information We Collect

We may collect personal information (name, email, mobile number, education, profile details), account information (username, encrypted password, login history), payment information (transaction IDs and billing details but never card credentials), course activity (progress, quizzes, assignments, certificates, AI interactions), and technical information (IP address, browser, device information, cookies, analytics).

2. How We Use Your Information

We use your information to provide educational services, manage accounts, process payments, deliver courses, issue certificates, improve our platform, provide AI learning assistance, prevent fraud, comply with legal obligations, and communicate updates.

3. Legal Basis for Processing

We process personal data to perform contractual obligations, comply with legal requirements, pursue legitimate business interests, and where required, based on your consent.

4. Cookies

We use cookies to maintain login sessions, improve functionality, analyze traffic, remember preferences, and enhance security. You may disable cookies in your browser, although some features may not function properly.

5. Third-Party Services

We may engage trusted third-party providers including payment gateways, cloud hosting providers, email service providers, analytics providers, AI service providers, video streaming platforms, and customer support tools.

6. AI Tools

AI features are provided for educational purposes only. AI outputs may be inaccurate and should be independently verified. Users should not submit confidential or sensitive information into AI tools.

7. Sharing of Information

We do not sell personal information. Information may be shared only with payment processors, legal authorities when required, service providers, certificate verification services, auditors, or legal advisors.

8. Data Security

We implement SSL/TLS encryption, secure cloud infrastructure, password encryption, access controls, and security monitoring. However, no internet-connected system can guarantee absolute security.

9. Data Retention

We retain information only as long as necessary to provide services, comply with legal obligations, resolve disputes, and verify educational records.

10. Your Rights

Subject to applicable law, you may request access, correction, deletion where permissible, withdrawal of consent, or information about the processing of your personal data by contacting us at support@intropedia.in.

11. Children's Privacy

Services are intended for users aged 18 or older. Users below 18 may access the Platform only with parental or guardian consent.

12. International Users

Your information may be processed and stored in India or other jurisdictions where our service providers operate.

13. Marketing Communications

We may send educational updates, course announcements, internship notifications, webinars, and promotional communications. You may opt out of promotional messages at any time.

14. Certificate Verification

IntroPedia may maintain verification records to confirm the authenticity of certificates issued through the Platform.

15. Third-Party Links

We are not responsible for the privacy practices or content of third-party websites linked from our Platform.

16. Changes to this Privacy Policy

We may modify this Privacy Policy at any time. Continued use of the Platform after updates constitutes acceptance of the revised Policy.

17. Grievance Officer

Legal & Compliance Desk, IntroPedia Educational Services

Email: support@intropedia.in

Acknowledgment: Within 48 hours

Resolution: Within 30 days

18. Contact Us

Website: https://www.intropedia.in

Email: support@intropedia.in

19. Governing Law

This Privacy Policy is governed by the laws of India. Courts in Bengaluru, Karnataka shall have exclusive jurisdiction.