Terms & Conditions

IntroPedia provides online technology training, skill development modules, learning tools, and simulated practical learning experiences.

• Educational Purpose Only: All training programs, hands-on tasks, and simulated internships offered by IntroPedia are strictly for educational and upskilling purposes.
• No Guarantee of Employment: Participation in or completion of any IntroPedia program does not constitute an offer of employment, an employee-employer relationship, or a legal guarantee of job placement, hiring outcomes, interview calls, or specific salary brackets.
• Marketing Claims Disclaimer: Promotional materials, brochures, advertisements, or testimonials are illustrative. This disclaimer does not limit IntroPedia\'s obligation under the Consumer Protection Act, 2019 to ensure that advertising is not false or misleading.
• Service Modification Right: IntroPedia reserves the right to alter, update, modify, replace, or discontinue any curriculum, module, format, schedule, mentor, feature, or platform tool, provided that any change materially reducing the core value of a paid program will be notified to enrolled students in advance.

IntroPedia operates under a fixed-capacity cohort model with immediate allocation of digital infrastructure, cloud resources, and processing costs upon registration.

• Cohort Fairness & Refund Policy: To maintain fairness and operational integrity among all enrolled students, IntroPedia maintains a strict no-refund policy for change-of-mind cancellations. Once an enrollment fee is processed, requests for full, partial, or pro-rated refunds, or fee transfers, arising from non-attendance, early withdrawal, personal scheduling conflicts, or the user\'s own technical/equipment limitations, will not be considered.
• Statutory Carve-Out: This policy does not exclude or limit any refund, replacement, or compensation the User is entitled to under the Consumer Protection Act, 2019 or other applicable law — for example, where IntroPedia fails to deliver the paid service altogether, materially misrepresents the program, or is otherwise found to have engaged in a deficiency of service or unfair trade practice.
• Payment Disputes: You agree to raise any billing concern with IntroPedia\'s support team before initiating a bank or payment-gateway chargeback. Raising a dispute in good faith over an unauthorized or erroneous charge is your right and will not itself be treated as a breach of these Terms; however, chargebacks found to be fraudulent or made in bad faith after a documented resolution may result in service suspension and recovery of related administrative costs.

Issuance of any digital or physical Certificate, Credential, or Verification from IntroPedia is subject to compliance with IntroPedia\'s internal quality standards:

• Certificates are earned based on merit, required task submissions, and compliance, not automatically granted upon fee payment.
• IntroPedia reserves discretion to withhold, refuse, or revoke any certificate or credential where a user engages in academic dishonesty, code plagiarism, unauthorized tool sharing, breach of community rules, or non-completion of required program milestones, and will communicate the specific reason in writing on request.

• IntroPedia Proprietary Property: All platform software, curriculum, video streams, text, graphics, logos, branding, source code repositories, system prompts, and AI tools remain the exclusive intellectual property of IntroPedia. Unauthorized recording, screen capturing, downloading, redistributing, or reverse-engineering of any IntroPedia property is prohibited under the Copyright Act, 1957 and the Information Technology Act, 2000.
• User Code & License Grant: You retain ownership of original code you author. By submitting work via the platform, you grant IntroPedia a non-exclusive, worldwide, royalty-free license to use, publish, display, and reference your project summaries, titles, and non-sensitive results for marketing, portfolio showcases, and quality assessment, unless you opt out in writing.

• Acceptable Use: Any automated support, debugging tools, or AI tools provided on the platform must be used solely for individual learning and educational queries. You agree not to perform prompt injection, scraping, security testing, or commercial exploitation of IntroPedia\'s systems or AI logic.
• No Warranties on AI Output: AI systems and automated platform tools are provided on an "as-is" basis. IntroPedia makes no warranty regarding the complete accuracy, uptime, or error-free execution of code snippets or feedback produced by AI models, and users should independently verify AI-generated output before relying on it academically or professionally.

IntroPedia collects and processes personal data (including name, contact details, academic information, and usage data) in accordance with its separate Privacy Policy, available at Privacy Policy, which is incorporated into these Terms by reference.

• IntroPedia acts as a Data Fiduciary under the Digital Personal Data Protection Act, 2023 ("DPDP Act") and will process personal data only for the purposes for which consent was given or as otherwise permitted by law.
• You may exercise your rights to access, correct, or request erasure of your personal data, or withdraw consent, by writing to support@intropedia.in.
• Where IntroPedia processes personal data of a user known to be a child (under 18), it will do so only with verifiable parental/guardian consent and will not undertake tracking, behavioural monitoring, or targeted advertising directed at children, as required under the DPDP Act.
• In the event of a personal data breach, IntroPedia will notify affected users and the Data Protection Board of India as required under applicable law.

To the maximum extent permitted by law, you agree to defend, indemnify, and hold harmless IntroPedia, its directors, employees, affiliates, instructors, and agents from and against any third-party claims, lawsuits, liabilities, losses, damages, or legal costs (including reasonable legal fees) arising out of or related to:

• Your breach of any clause in these Terms of Service;
• Your misuse of IntroPedia\'s platform, services, or AI tools;
• Any intellectual property infringement committed by you in work submitted to or shared via the platform; or
• Any claim brought against IntroPedia relating to employment expectations, external career outcomes, or educational results, save to the extent such claim arises from IntroPedia\'s own misrepresentation or breach.

You agree to maintain a respectful demeanor across all official forums, communication channels, and community spaces.

• Prohibited Conduct: You agree not to post, publish, or spread statements about IntroPedia, its founders, or team members that are false, defamatory, or made with malicious intent to deceive.
• Right to Honest Feedback: Nothing in this clause restricts your right to leave truthful reviews (positive or negative) on public platforms, to file a complaint with a Consumer Forum, the CCPA, or any statutory authority, or to describe your genuine experience with IntroPedia\'s services. We encourage you to first raise concerns through support@intropedia.in so we have a chance to resolve them.

In accordance with the Information Technology Act, 2000, the IT (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021, and the Consumer Protection (E-Commerce) Rules, 2020, the details of the Grievance Officer for IntroPedia are:

• Grievance Officer: Legal & Compliance Desk, IntroPedia Educational Services
• Email: support@intropedia.in
• Acknowledgment: Within 48 hours
• Resolution: Within 30 days

Encouraged Pre-Litigation Step: Before initiating any court proceeding, we encourage you to first submit a formal written notice to the Grievance Officer so IntroPedia has an opportunity to review and resolve the matter informally. This is a request for cooperation, not a waiver or restriction of your statutory right to approach a Consumer Forum, court, or regulator at any time.

• Severability: If any provision of these Terms is found to be unlawful, void, or unenforceable by a court or forum of competent jurisdiction, that provision shall be severable and shall not affect the validity of the remaining provisions.
• Entire Agreement: This Agreement, together with the Privacy Policy and any Refund Policy published on the Site, constitutes the complete legal agreement between you and IntroPedia, superseding any prior written or verbal discussions.

• Legal Entity Name: Intropedia LLP
• CIN / Registration Number: ADA-1137
• Customer Support: support@intropedia.in